Your Privacy Is Our Commitment

1 Introduction & Overview

77apc is an online gaming platform that provides slots, cricket betting, fishing games, and a variety of other entertainment services for users in Bangladesh. We place the highest importance on our users' privacy and are fully committed to keeping their personal information secure.

This privacy policy describes what types of information we collect, why we collect it, how it is used, who it may be shared with, and what control you have over your information. 77apc believes that transparency is the foundation of trust.

This policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. Our services are intended for users aged 21 and above only.

2 Information We Collect

77apc collects information from you in various ways. This information is mainly divided into two categories: what you voluntarily provide and what our system collects automatically.

2.1 Information Provided Directly

During account registration and use of services, you provide the following information:

• Full name and user ID
• Valid email address
• Mobile phone number (including bKash, Nagad, Rocket, or Upay numbers)
• Date of birth (for age verification)
• National ID card or passport details (when identity verification is required)
• Payment-related information and transaction history
• Content of messages sent for communication and support

2.2 Automatically Collected Information

When you use the 77apc platform, the following technical information may be collected automatically:

• IP address and device identification number
• Browser type, version, and operating system details
• Date, time, and duration of access to the platform
• Which pages were visited and which games were played
• Information collected through cookies and similar tracking technologies
• Session logs and detailed records of activity

2.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and account security, we may sometimes receive information from trusted third parties. This information is also handled under the same privacy policy.

3 Purpose of Using Information

77apc uses collected information only for specific, lawful, and transparent purposes. The main purposes for which we use information are described below:

• Account Management: Handling registration, login, password recovery, and ensuring account security.
• Service Delivery: Providing gaming features, processing deposits and withdrawals, managing the VIP program, and issuing bonuses.
• Identity Verification: Confirming user age and identity and preventing unauthorized access.
• Customer Support: Resolving your issues through 24/7 live chat and email.
• Security & Fraud Prevention: Detecting suspicious activity and keeping all users' accounts secure.
• Responsible Gaming: Monitoring unusual playing patterns and providing assistance to users when needed.
• Platform Improvement: Analyzing user experience to improve service quality.
• Legal Compliance: Retaining necessary information as required under applicable laws and regulations.

4 Information Sharing Policy

77apc never sells, rents, or transfers your personal information to third parties for commercial purposes without your permission. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technical support, and security services. These partners are also required to follow the same standard of privacy policy.

4.2 Legal Requirements

Relevant information may be provided to fulfill a court order, government investigation, or any other valid legal obligation.

4.3 Fraud and Abuse Prevention

In cases of serious fraud, money laundering, or misuse of the platform, necessary information may be provided to the relevant authorities.

5 Data Security Measures

77apc uses the latest security technology to keep your personal and financial information secure. The main components of our security framework are described below:

5.1 Technical Security

• SSL Encryption: All data exchanged between you and our servers is secured through 256-bit SSL/TLS encryption.
• Data Encryption: Stored sensitive information (passwords, payment details) is always kept in an encrypted state.
• Firewall & DDoS Protection: Industry-standard firewalls are active to prevent external attacks and unauthorized access.
• Two-Factor Authentication: Two-factor authentication is available to double the security of your account.
• Continuous Monitoring: The system is monitored 24 hours a day for suspicious logins and activity.

5.2 Organizational Security

Only authorized members of our team have access to user information and are required to be bound by strict confidentiality agreements. Data protection policies are reviewed and updated on a regular basis.

13 Contact & Complaints

If you have any questions, concerns, or complaints regarding the privacy policy, please contact us directly. 77apc's support team is available 7 days a week, 24 hours a day to respond in both Bengali and English.